Texting Scam - Thanks At&t, Verisign

January 27, 2008

I’m not sure how this happens but for the past three months I’ve been billed by my wireless provider, AT&T, for “m-Qube” internet services (Ringtones?) for $9.99 plus tax. I called AT&T each time and asked what this was and why I was being charged for something I never ordered; they could not give me an answer. Each time the customer service representative seemed to work through a process of removing me from this fraudulent service. They even initiated a stop purchase service where each line on the account is prevented from downloading any type of content without first entering a special PIN number. Well, guess what? None of it worked. After explaining all this to the latest customer service rep tonight at AT&T, I opted to change the telephone number.

I strongly suggest that you review your next wireless bill and look for any reference to m-Qube. Regardless of whom your cell provider is, m-Qube can and will attack and bill you. If you see m-Qube on your bill, treat it like a CANCER! Cancel your account if you have to, or at a minimum, change your number. Anything less will not work.