Logitech Gets the Boot
February 2, 2008
Too Little Too Late - For me at least. I’m referring to my latest technology purchase that turned out worst than imagined. Last fall I purchased Logitech’s Bluetooth “Laser” diNovo™ Media Desktop™ from the local Fry’s Electronics store in Renton, WA for right around $200.00 USD. It is a sleek looking keyboard, mouse and media pad combo that connects wirelessly via Bluetooth and what drew me to it was “laptop like” keyboard. Both the media pad and keyboard use double A batteries while the mouse is rechargeable with its own stand for your desktop.
Now there are plenty of reviews already out there about this keyboard configuration and my purpose is not to simply a rehash all these again. I wanted to bring attention to the fact that Logitech Software is so bad that makes a wonderful piece of hardware something you don’t want to use. My problems with the setup began right from the start. Several things about the software will simply drive you nuts. I know that software company’s release updates to their software, but I mean, c’mon already, this thing was expensive.
First, the set point software for the keyboard would continuously and mistakenly report that your keyboard batteries were critically low. I don’t know
how many spendy double A Duracell and Energizer batteries I’ve put into this thing. No more than 20 minutes after installing the new batteries, I get this ridiculous low battery critical warning from the Logitech Software. A second major issue with the software is how often it dropped the connection with each of the devices. Now I spend a large amount of time on my computer every day, about 6 to 10, and would normally have my keyboard, media pad, or mouse disconnect from the Bluetooth receiver several times during the day. I was forever pressing the reset button on the back of each device trying to get then reconnected to my computer. The connection was never reestablished on my first attempt.
So as of this writing, Logitech has updated its Set Point software with version 4.4 for my operating system (Vista Ultimate 64-bit). I’ve installed the update and it seems to have corrected the persistent low battery warnings but had problems on the initial connections with all three devices. It took about 4-5 attempts to get the keyboard connected.Too Little Too late. I’ve decided to ditch my Logitech hardware, uninstall the software and go with Microsoft wireless RF mouse and Enermax Aurora Premium keyboard. I hope this goes well, I’m tired of spending money on stuff that doesn’t work.
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